FAQs

No. You can check out as a guest, but creating an account lets you track orders, re-order quickly, and save shipping addresses.

You must be 19 years of age or older to order from Shroomyz. We may ask for ID verification on large or flagged orders.

Yes — if it has not shipped yet. Email hello@shroomyz.st with your order number ASAP. Once tracking is generated we can no longer cancel.

No minimum. Flat-rate $15 XpressPost shipping applies, and orders over $150 ship free.

Canada only — every province and territory, including PO boxes and rural routes. We do not ship internationally.

Orders placed before 1pm PT on a business day ship the same day via Canada Post XpressPost. Delivery is typically 1–2 days in BC/AB, 2–3 days across most provinces, and 4–7 days for the territories and remote postal codes.

Flat $15 XpressPost on every order. Free shipping on orders over $150.

Yes. Every order ships in an unmarked Canada Post mailer or box with a neutral return-address business name. Contents are vacuum-sealed and odour-controlled — nothing on the outside indicates what is inside.

If tracking hasn’t updated in 5 business days (10 for remote codes), email hello@shroomyz.st. We’ll open a Canada Post trace and re-ship or refund once resolved. Full details on our Shipping page.

No, by default packages are left at the address per Canada Post’s standard procedure. You can request signature-on-delivery in the order notes for an additional fee.

Everything is grown, dried, and packaged in British Columbia, Canada. We work with a small group of local cultivators we know personally.

Yes. Every batch is tested for moisture, contamination and consistency before it’s packaged. Lab summaries are available on request.

Sealed, light-protected and climate-controlled to preserve potency. Once you receive your order, store it in a cool, dry, dark place for best shelf life.

Dried products keep their strength for roughly 12 months when stored properly. Capsules and chocolates are good for 6–9 months.

Yes — pre-measured 100mg, 200mg and 250mg capsules are available for consistent microdosing.

Start low and go slow. A common microdose is 100–250mg every third day. A light recreational dose is 0.5–1g; a full dose is 2–3.5g. Never combine with alcohol or other substances, and always have a sober, trusted person nearby for higher doses.

Onset is typically 20–60 minutes. Effects peak around 1.5–2.5 hours and generally fade within 4–6 hours, depending on dose, metabolism and whether taken on an empty stomach.

Anyone under 19, pregnant or breastfeeding, taking SSRIs/MAOIs/lithium, with a personal or family history of psychosis or schizophrenia, or with serious heart conditions. When in doubt, talk to a qualified healthcare provider first.

Psilocybin remains a controlled substance under Canadian law. Shroomyz sells these products for harm-reduction, research and personal-discretion purposes. You are responsible for understanding the laws that apply to you.

Interac e-Transfer is our primary payment method. Some orders also support Bitcoin. Payment instructions are emailed automatically after checkout.

Yes. e-Transfers are processed through your own bank and never expose your card details. We auto-deposit, so no security question is needed.

24 hours. If we don’t receive payment in that window the order is automatically cancelled and inventory is released.

No. e-Transfers show only the recipient email/business name we provide in the payment email — never the word “Shroomyz”.

For safety and regulatory reasons we cannot accept returns of opened or consumable products. Sealed, unopened accessories can be returned within 14 days.

Email a photo to hello@shroomyz.st within 48 hours of delivery and we’ll replace or refund the affected items. See our Refunds page for full terms.

Once approved, refunds are sent by e-Transfer within 3–5 business days.

Email hello@shroomyz.st. We answer within one business day, Monday to Friday, 9am–5pm PT.

We collect only what we need to process and ship your order, and we never sell your data. Full details on our Privacy page.

Yes — every account earns 5% back in store credit on completed orders, and referring a friend gets you both $20 in credit. Details are in your account dashboard.