Shroomyz (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit Shroomyz.st or place an order, how we use it, who we share it with, and the choices you have. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information we collect

When you create an account or place an order we collect:

  • Name, shipping address, email and phone number
  • Date of birth (to verify you are 19+)
  • Order history and product preferences
  • Payment information (processed by our payment provider — we never store full card or crypto wallet data on our servers)
  • Device, browser and IP information collected automatically through cookies and analytics

2. How we use your information

  • To process, package and ship your order
  • To verify your age and confirm Canadian delivery
  • To respond to support requests and provide dosing guidance
  • To send order updates, tracking information and (only if you opt in) marketing
  • To detect fraud, prevent abuse and improve the site

3. Sharing

We do not sell your personal information. We share data only with the service providers we need to operate: our payment processor, Canada Post (for shipping labels), our email provider, and our analytics tools. Each is bound by confidentiality and data-protection terms. We may also disclose information if required by Canadian law.

4. How we protect your data

All traffic to Shroomyz.st is encrypted via TLS. Personal data is stored on Canadian and US-region servers with access controls, audit logging and at-rest encryption. Payment data is tokenized — we never see your full card number. Plain, unbranded packaging means your shipping label is the only identifying piece of paper involved.

5. Cookies

We use essential cookies (cart, login session), analytics cookies (anonymized site usage), and optional marketing cookies. You can disable non-essential cookies in your browser or through the cookie banner.

6. Your rights

Under PIPEDA you can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal record-keeping obligations such as tax law). Email privacy@shroomyz.st and we will respond within 30 days.

7. Retention

Account and order records are kept for 7 years to comply with Canadian tax and consumer protection law. Marketing data is kept until you unsubscribe. Anonymized analytics may be retained indefinitely.

8. Children

Shroomyz is strictly 19+. We do not knowingly collect information from anyone under the legal age in their province.

9. Changes

We may update this policy from time to time. The “last updated” date at the top of this page will reflect the latest revision. Material changes will be emailed to account holders.

10. Contact

General support: sales@shroomyz.st.